Responsibilities:

• Delivering consistent and exceptional customer experiences and ensuring effective case resolution, contributing to stronger customer loyalty and reinforcing a positive brand perception at the dealership. 
• Works closely with internal stakeholders to manage customer feedback and escalations, while also driving continuous Customer Experience improvement initiatives across Sales and Aftersales.

• Manage customer feedback across its full lifecycle, ensuring timely responses, accurate tracking, and appropriate escalation. Serve as a key contact for complex or sensitive cases, working closely with relevant teams to drive coordinated resolutions and review customer communications for professionalism and brand consistency.

• Manage the Voice of Customer ecosystem, ensuring data accuracy, monitoring customer satisfaction metrics, and translating insights into performance improvement actions with relevant teams.

• Coordinate and manage customer board meetings with key stakeholders, preparing materials, tracking KPI performance and action plans, ensuring visibility and follow through.

• Support and enhance customer experience standards across all touchpoints, from showroom interactions to service journeys, by conducting quality checks, identifying improvement opportunities, and partnering with frontline teams to deliver a consistently premium experience.

• Represent the organisation in customer care governance, ensuring alignment with regional standards, and acting as a key liaison on customer‑related matters.

• Support operational aspects of Customer Experience and Customer Relations, including invoice coordination and the smooth execution of customer experience programmes.

Requirements

• Diploma or Degree in Business Administration, Communications, Service Management, Hospitality Management, Marketing, or related fields.

• 3 - 5 years of relevant experience in Customer Experience (CX), Customer Relations (CR), complaints management, service quality, or customer management, preferably in a service-driven environment.

• Prior experience in a luxury or premium‑brand environment will be advantageous.

• Strong data analysis and interpretation skills.

• Excellent written and verbal communication skills.

• Comfortable working with multiple stakeholders and managing sensitive or escalated customer cases.

• Detail-oriented, organized, and able to manage multiple priorities.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Location : Tuas

5 days week; Mon – Fri, 8.00am to 5.00pm

Summary

To support in the development of production, packaging, analytical or filtration technology for high purity Process Chemicals products by transferring from other Electronic Materials Process Chemical sites or by collaborating with other business units.

Responsible for all technical aspects of technology, packaging and providing technical support to cross functional teams.

Responsibilities:

Support Plant expansion and new product line transfer from other Process Chemical sites. Will be tasked to work on new product line process setup, development and qualification activities, as well as any CIP projects and activities related to technology and packaging.

1.    Technology

·       Support technology/process/product line transfer and setup and qualification

·       Process recipe tuning and optimization

·       Process flow and method improvement

·       DOE execution and data analysis

·       Curate data package to support change justification

·       Change qualification, validation and implementation

·       SOP revision and documentation

·       Support NPI activities from technical aspects (review product qualification data, chemical specifications, packaging, aging data etc.)

·       Any other tasks as assigned by Technology Manager.

2.    Packaging

·       Curate data package for packaging change for new or existing Process Chemicals.

·       Collaborate with other business units on packaging change qualification, validation and implementation.

·       Liaise with supplier on technical aspects during new packaging sourcing or RFQ.

·       Support regulatory testing activities related to packaging.

·       Support aging study related to packaging change.

·       Support in on new packaging review/certification, qualification and management.

·       Any other tasks as assigned by Technology Manager.

3.    Quality Technical Support

·       Support technology manager to curate data package on technical aspects of Process chemical quality.

·       Any other tasks as assigned by Technology Manager.

Requirement:

• Bachelor’s Degree in Chemical/ Materials/ Microelectronics Engineering will be preferred.
• 2 to 3 years’ relevant experience in semiconductor chemicals industry especially in process chemicals will be an advantage.
• Able to travel frequently between plant and office within Tuas area, preferably with own transport.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

• Active Ageing, Befriending & Buddying
  • Organise outreach events (in-house or with partners) to residents in Active Ageing Centre (AAC) service boundary with an aim to assess seniors using the Community Screener Tool to identify at-risk individuals.
  • Organise programmes (eg activities, functional screening) to improve improve health outcomes - physical health, mental wellness and social capital.
  • Use the Asset-based Community Development approach to recruit and activate the community seniors.
  • Support seniors to plan, coordinate and activate their neighbours in championing and participating in AAC programmes.
  • Manage befriending and buddying programme to isolated seniors with proper monitoring and record keeping.

Care Referral and Relationship Building

• Network with seniors and community partners.
• Manage donations, volunteers and community partners as needed.
• Maintain AAC volunteer database and conduct volunteer orientation and training.
• Build up network with community agencies (e.g. Silver Generation Office, Social Service Office) to provide seamless referral of services for seniors.
• Refer seniors (where applicable) to HNF home care services, social welfare department for continuum of care.

Administration & Facilities

• Lead administration and operations in AAC to ensure smooth operations and environmental safety.
• Assist to train and manage a team of staff in AAC to maintain a safe and motivating workplace.
• Assists Centre Manager with recruitment, hiring and training.
• Assist in development of standard operating procedures, contingency and emergency planning.
• Assist the Centre Manager in managing adverse incidents, enquiries and feedback.
• Monitor centre statistics (attendance, submission of reports on attendance to programmes, befriending statistics, to management and authorities (e.g. AIC/MOH).
• Ensure timely and accurate submission of reports, claims, documentations or statistics to stakeholders.
• Manage audits and investigations, record and write minutes for centre's meeting when required.
• Review AAC policies and processes when required.
• Ensure cost effectiveness of centre operations, coordinate facility repairs, maintenance of equipment and related documentation in a timely manner. Purchasing of centre supplies, handling suppliers, vendors and contractors.
• Provide cross coverage to colleagues or deployment to other centres when need arises.

• Diploma or Degree in Social Work, Nursing or Healthcare related with at least 3 years of experience in senior, social or health care setting.
• Engaging with good interpersonal communication, facilitation and relationship building skills.
• Patient, approachable and enjoy working with seniors, family members and peers of different age groups.
• Strong work ethic, reliable, able to handle stress with a pleasant disposition and positive attitude.
• Willing to work staggered shifts according to Centre operating hours and overtime when required
• Mon to Thurs: 8am to 5.30, Fri: 7.30am to 5pm
• Buangkok

Job Reference: 875R7V

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Job:

·       Manage the assigned processes in the production line.

·       Responsible for firsthand investigation, defect mapping, affected lot list compilation and resolution of the problem, timely closure of Inspection Reject Report and lot disposition.

·       Support NPI lot, engineering evaluation runs and data compilation. 

·       Responsible for recipe creation, machine buyoff and SPC monitoring. 

·       Participate in the cost saving, yield improvement and productivity activities.

·        

 Requirement :

·       Diploma in Electronics ,Electrical ,Mechanical and Material Engineering or equivalent.

·       Experience in the following Semicon Photolithography processes is preferred

·       Strong process orientation.

·       Good Initiative & follow-up.

·       Great problem-solving skill.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Job :

•           Sustain the respective eWLB processes for all eWLB engineering products and be technical expertise in their respective areas.

•           Ensure new products meet special requirements of customer at various processes.

•           Ensure smooth transition of new products from engineering qualification to LVM down to HVM by providing technical support at respective processes.

•           Perform continuous improvement, engineering evaluations and process optimization through DOE and JMP analysis approach.

•           Support the qualification of new and alternative materials (direct and indirect), tools, and equipment.

•           Review the FMEA, OCAP and Control Plan of new products to achieve better yield and assembly performance prior and during LVM and HVM transition.

•           Participate in cost reduction projects during engineering builds.

Requirement:

Degree in Engineering.

(Electrical, Electronics, Mechanical, Mechatronics, or related fields)

At least 3 years of experience in NPI, Program Management, Process engineering in semicon industry.

Hands-on, analytical, and passionate about problem solving.

Good teamwork, communication, and project management skills.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Responsibilities

• Provide independent clinical assessment of patients and formulate individualized plans of care within the scope of practice for a Registered Nurse and in consultation with the multi-disciplinary team, referring appropriately for internal or external services as necessary

• Perform clinical procedures as required for patient care

• Perform on-call duties on a rostered basis to provide out of office hours phone call support to patients and escalating emergent cases to on-call doctor as necessary

• Assist Nurse Manager/Assistant Nurse Manager in duties including but not limited to nursing consumables inventory, controlled drug storage/tracking and guiding junior staff nurses in performing their duties

• Completion of required competency training within the stipulated time frame

• Track learning hours and proactively look out for learning opportunities to meet development requirements

• Assist Nurse Clinician/Assistant Nurse Clinician in duties of clinical audits and clinical supervisions and guiding of junior staff nurses in performing their duties periodically

• Proactively participate in QI and audit projects undertaken by the HC/HH team, taking up the role of assistant project manager if necessary

• Any other tasks that may arise as part of MWS HC/HH service requirements

Requirements

• Registered with Singapore Nursing Board

• Minimum 5 years of Nursing work exposure and minimum 2 years of community health care work exposure

• Specialist/Advanced Diploma in Gerontology, Palliative Care or equivalent preferred

JOBID: X9Y9XYRY

Automotive MNC at Tuas (Company Transport provided from Tuas Crescent MRT)
Working hours: 830am-530pm (Mon-Fri)

Job Duties / Responsibilities

1. Posting and applied payments
2. GIRO deduction process
3. Generate and send out invoices
4. Carry out billing, collection and reporting activities according to specific deadlines
5. Perform account/bank reconciliations
6. Reconcile and resolve payment discrepancies
7. Follow established procedures for processing receipts
8. Prepare bank-in deposits
9. Investigate and resolve customer queries
10. Attend to customer's, salesman's and auditor's enquiries
11. Prepare month-end closing for AR function
12. Business process review & re-engineering
13. Stakeholder management
14. Provide supervision and support for AR assistant
15. Any other tasks/projects assigned by immediate supervisor

Qualification, Required Experience, Competencies and Skills

1. Diploma in Accounting / Finance with 3-5 years of AR and accounting experience
2. Knowledge of accounts receivable and general accounting principles
3. Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365)
4. Knowledge of regulatory standards and compliance requirements
5. Attention to detail and accuracy

JOBID: X9Y9YV4Y

Key Responsibilities

Inside Sales (New Customers)

• Identify and qualify potential customers through inbound leads, cold calls, and outreach
• Conduct customer calls to assess needs and generate qualified opportunities
• Schedule meetings and hand over qualified leads to the Sales team
• Manage and nurture leads using CRM and sales platforms
• Work closely with Marketing, BI/BA, and Sales teams to improve lead quality and conversion

Account Relationship Management (Existing Customers)

• Manage and grow relationships with key and house account customers
• Act as the main point of contact for contract and vehicle-related matters
• Address customer issues promptly to ensure smooth leasing experiences
• Identify opportunities for renewals, upgrades, and additional fleet services
• Ensure customers understand lease terms, compliance, and contract requirements
• Collaborate with internal teams to deliver seamless customer service

Requirements

• Strong communication, interpersonal, and negotiation skills
• Ability to qualify leads, handle objections, and secure appointments
• Experience using CRM systems and sales tools
• Good time management and ability to manage multiple leads and accounts
• Customer-oriented with strong problem-solving skills
• Comfortable working with targets and performance metrics
• Knowledge of automotive, leasing, or fleet services is an advantage

Location: East

Good Salary Remuneration with AWS + PB

About the Role

We are seeking an experienced social work leader to oversee casework, counselling, groupwork, and community work, while driving strategic initiatives and operational excellence.

Key Responsibilities

Casework & Counselling

• Implement tools and templates to guide case assessment
• Monitor team compliance with professional processes
• Represent the Centre in advocacy efforts for vulnerable families
• Establish platforms for knowledge dissemination of best practices

Groupwork & Community Work

• Steer strategic initiatives for alignment with cluster strategies

Supervisory Duties

• Guide supervisors in supporting their supervisees' self-assessment
• Assess staff capabilities, identify growth areas, and build training roadmaps

Leadership Duties

• Participate in sector-level discussions and lead change implementation
• Communicate vision and motivate the team
• Co-construct and implement employee development strategies

Operational Skills

• Support implementation of operational protocols and policies
• Oversee emergency response and crisis management tools
• Lead changes to support trauma-informed, developmentally sensitive practices

Other Duties

• Undertake any other duties assigned by the Head of Centre

Requirements

• Degree in Social Work, Counselling, or Psychology from an accredited institution
• At least 5–10 years of relevant social work experience
• Strong networking skills with government agencies and community partners
• Knowledge of SASW Code of Ethics and Code of Practice
• Ability to lead and manage a team of social workers
• Willing to conduct home visits when necessary

JOBID: X9Y9XYRY

Job :

•           Process capability and continuous improvement plans to meet customer expectation

•           Material disposition to meet customer delivery

•           Work with cross functional teams in NPI, yield enhancement, cost reduction, productivity improvement

•           Interact with customer on special request, audit and visit

•           Resource planning to ensure technical strengthen/talents in the team is competitive to the leading edge

•           Provide leadership and direction to the consumables Process Engineering team to accomplish all team goals and objectives

•           Manage team development through training, coaching and career mapping; develops personal growth opportunities

Requirement :

•           Degree in Electrical/Electronics/Mechanical/Chemical Engineering/Chemistry/Physics/Material Science or its equivalent.

•           Minimum 8 years working experience in Wafer Fab or Bump Fab.

•           Minimum 5 years working at management level.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.