Sr Business Support Specialist (Customer Service / 3PL)
1 open position
Industry: Logistics
Conducive Working Environment
Location: West
Responsibilities:
Customer & Order Management
- Process customer orders accurately and on time.
- Handle customer enquiries, complaints, and service issues.
- Maintain good relationships with customers and attend regular customer calls/meetings.
- Ensure service levels (SLA/KPI) are met and reported.
Team & Daily Operations
- Guide and support Customer Service Assistants (CSAs).
- Provide on-the-job training and daily work guidance.
- Monitor daily service performance and address issues early.
Reporting & Documentation
- Prepare daily and monthly reports (e.g. customer KPIs, operational logs).
- Ensure correct logistics documentation (e.g. booking, Dangerous Goods, COO, LC).
- Submit reports and documents within agreed timelines.
Process & Compliance
- Identify service or process gaps and suggest improvements.
- Ensure compliance with warehouse safety rules and company procedures.
- Support audits, permits, billing checks, and inventory-related task
Requirements:
- Diploma in Logistics, Supply Chain Management, Business Administration, or equivalent.
- 2–3 years of relevant experience in logistics, warehousing, or supply chain operations.
- Familiar with customer service operations in a warehouse or logistics setting.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
20 Cecil Street, #08-09 PLUS Building Singapore 049705
+65 6950 9747
EA Licence Number: 02C4944
Registration Number: R1100011
EA Personnel: Carlo Antonio Dela Cruz
Semicon Process Engineer (Wafer Saw,Laser Groove ,Backgrind)
2 open positions
Job:
• To attain the highest quality and productivity through work simplifications and standardization, implementation of best known methods and implement robust system solutions.
• Sustain and provide continuous process improvement through planning, evaluating, verifying and executing procedures to ensure that products meet all customers’ requirements in terms of quantity, yield and cycle time.
• Liaise with customers & potential customers on development & improvement of process, material and equipment capabilities.
• Ability to lead cross functional teams to drive improvement.
Requirement:
• Degree in Engineering with at least 3 years Process experience in fast moving semiconductor industry.
• Knowledge in JMP, SPC, 8D, MSA, FMEA and DOE methodologies will be advantageous.
• Experience in Taping, Inline Back grind, Laser Groove, Wafer Saw process is an advantage.
• Independent self starter to drive to meet operation goals.
• High level of commitment and passion.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Please email your resume in a detailed MS Word format to joyce@peopleprofilers.com stating
1) Current Drawn
2) Expecting Salary
3) Date Available
4) Reason to Leave each job:
We regret that only shortlisted candidates will be notified
Joyce Koh Ai Leng
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
Tel: 6950 9737
EA License Number: 02C4944
EA Personnel Reg nos R1110618
Job ID:JOB-00187
Import CS Executive (Airfreight)
1 open position
Industry: Logistics / Freight Forwarding
MNC Environment
Permanent role (AWS Guaranteed + Variable Bonus)
Responsibilities:
- Coordinate / PO follow up with origin and customer for all incoming shipment.
- Manage shipments pre-alerts to customer timely.
- Basic knowledge on cargo commodity as per IATA rules and regulation
- Track and monitor shipments status and inform customer accordingly
- Arrange shipments deliveries with customers and Traffic Team and customs team
- Maintain good relationships with both internal and external stakeholders
- Handle all customers' enquiries timely and effectively
- Work closely with internal operations to meet customer’s requirements
- Ensure compliance with customer’s Standard Operating Procedures
- Ensure all data are updated correctly in system
- Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
- Monitors progress to achieve month end targets
- Work with billing team to close off jobs and issue invoice
- Take charge of supplier’s invoice disputes
- Take lead in issue resolutions
- Implement improvements to enhance service capability within the team
Requirements:
- Minimum Diploma in Logistics / Supply Chain or equivalent
- At least 3 - 4 years of experience in Airfreight and familiar with import process
- Good understanding of Incoterms 2010
- Meticulous to details
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
20 Cecil St, #08-09 Plus Building, Singapore 049705
+65 6950 9747
EA Licence Number: 02C4944
Registration Number: R1100011
EA Personnel: Carlo Antonio Dela Cruz
Warehouse Assistant
1 open position
Job Responsibilities
- Prepare and fulfill orders for delivery or collection according to schedules, including picking, packing, labeling, wrapping, and shipping.
- Receive, inspect, label, and store incoming warehouse stock and materials.
- Conduct spare parts inspections to ensure compliance with RMA requirements.
- Maintain and update inventory records accurately within the inventory management system.
- Perform inventory control activities and uphold quality standards to support audit requirements.
- Ensure the warehouse environment remains clean, safe, and well-organized while maximizing space utilization.
- Identify and report discrepancies, damages, or stock issues promptly.
- Coordinate and communicate effectively with supervisors and team members.
- Operate warehouse equipment safely and perform basic preventive maintenance on tools such as pallet stackers and pallet jacks.
- Adhere to company procedures, quality standards, safety regulations, and operational guidelines.
- Carry out additional duties assigned by supervisors when required.
Requirements
- Proven experience working in a warehouse or logistics environment.
- Familiarity with inventory management systems and stock in/out processes.
- Basic proficiency in Microsoft Office applications and Outlook.
- Understanding of standard warehouse operations, procedures, and best practices.
- Strong organizational and time management skills.
- Able to handle heavy lifting and operate pallet stackers and pallet jacks.
- Basic spoken and written English communication skills.
- Working Location - Bukit Merah
- Working hours - Required to work staggered working hours: Monday To Friday: 7.30am to 5pm, 8.30am to 6pm
- Able to perform OT - (Overtime is payable)
We regret that only shortlisted candidates will be notified.
Interested applicants kindly click on apply now or send your updated resume to ber•••••••@peopleprofilers.com
Berlyn Lum Miao Yu
Registration Number: R1766577
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com